Debt Recovery Services

Debt Collection System

The ARMS Group offers a no result, no fee guarantee for debt collections. Accounts are typically contacted within 24 hours of lodgement.

Consumer Accounts

Please contact our sales team for surprisingly cost effective quotes on our debt recovery services.

Commercial Accounts – Option A: Scaled Commission Rate

Option A involves a low commission on amounts collected that decreases as the debt value increases. Search and skip tracing fees are additional where applicable.

Commercial Accounts – Option B: Flat rate

Option B involves flat rates that cover debt collections, search fees, and skip tracing. Option B is applicable in cases where a low number of debts are involved.

Rate Schedules

Please contact The ARMS Group for an investment schedule tailored to your debt portfolio and business conditions.

Charges for Litigation

Our debt collectors advise litigation when they determine that any opportunity for account recovery through negotiation has been exhausted. Clients are referred to our Solicitor partners who will then conduct business with you directly including charging for legal services.

Special Case Account Fees

An administration fee representing the greater of $20 per debt or 50% of the payable commission will apply to the following:

1. Accounts paid before lodgment at The ARMS Group
2. Goods returned and accepted for credit
3. Disputed or fraud.

Cost Free Debt Collection

With properly worded terms and conditions you could add the costs of debt collection onto the debts of your clients. Such planning provides cost free debt collection to your business.