Solutions

The ARMS Group Services

The ARMS Group aims to put more money into clients’ banks with a comprehensive range of leading edge accounts receivable management and debt collection services including:

• Cash Flow Management
• Debt Collection
• Credit Reporting
• Credit Consulting
• Credit Documentation
• Billing/Invoicing Services
• Accounts Receivable Ledger Management
• Litigation
• External Administration Accounts

Cash Flow Management

The Cash Flow Management System is a low cost and effective way of communicating with slow paying accounts and returning them to current status. Our system of letters and phone calls extends the reach and effectiveness of your internal credit department for customers who just need that little nudge. (more)

Debt Collections

The ARMS Group are specialists in debt collections with substantial industry experience using proven techniques and systems. Our Professional Telephone Collectors are trained to handle your overdue accounts at any stage of the credit cycle. We use modern collection software and access all available resources to locate accounts if necessary including Credit Bureau, ASIC, EWP, and AOD. (more)

Credit Reporting

The ARMS Group provide multi-point credit scoring searches for companies including Directors and ASIC searches. Multi-scoring combined with ARMS Group assessment of credit information allows credit managers to make better informed decisions when opening new accounts or renewing credit. (more)

Credit Consulting

The ARMS Group provide advanced credit risk management consulting that maximises payment at all points in the credit cycle while minimising collections costs. Our staff review, recommend, and implement credit systems, policies, procedures, and documentation to ensure that the best possible credit function exists within your business. Our services include credit training to increase the effectiveness of your staff.

Credit Documentation

Today more than ever credit documentation must be current and of the highest possible standard covering all aspects of business and applicable laws. The ARMS Group can tailor a set of credit documents ready for proofing and authorisation by your legal advisors. These documents include Credit Application, Terms and Conditions, Guarantees, Privacy Waivers, and sample credit letters. (more)

Billing/Invoicing Services

The ARMS Group can control and improve all aspects of your accounts receivables management. We can produce and send your invoices on your company’s letterhead. On due dates our credit officers follow through and ask for payment by telephone in your company’s name. All customer inquiries are handled promptly and efficiently by our employees working in close contact with your staff.

Accounts Receivable Ledger Management

Many companies find ledger management and asking “for their money” the hardest tasks in business. By integrating our credit staff at optimal times into your credit cycle (from date of invoice, end of month, 14 days, 30 days etc.), we will ensure the most professional and accelerated collection of your ledger.

Litigation

All members of the ARMS Group act in partnership with a professional legal practice who are specialists in commercial and debt based litigation services. These firms offer services to our clients on a cost effective basis. We highly recommend our legal partners to our clients.

External Administration Accounts

The National Credit Risk Management Pty Ltd Estate Division (NCRM) has been formed to manage the credit problems involved in the control of administrations. NCRM specialise in liquidations and Part IX and Part X bankruptcies.

We manage the account from first notification, complete all statutory forms, review administrator’s costs, vote at creditors meetings using your instructions and follow the account throughout the projected timeline of the administration. Our fees our usually based on a commission rate on successful collection of funds.