Debt Collection

Electronic Lodgement

Your account information for the Cash Flow Management System and Debt Collection Systems can be lodged with The ARMS Group in electronic format by email, diskette, or CD-Rom. Please contact us should you require additional information.

If you have a single debt to lodge, please use the “Request to Lodge a Debt” form.

The importation process of new accounts is a two-part process:

Extraction & Verification. This stage involves the initial reading of the data file supplied, the conversion of the information into a format for the Cash Flow Management or Debt Collection Systems, the electronic verification of the number and value loaded against the totals supplied by the client (if applicable), and a visual verification of the “Extraction Verification Report.”
Upload & Letter Generation. Once the Extraction and Verification has been performed, the accounts may be uploaded into the Debt Collection System or Cash Flow Management System.

Once the information is in our systems letters, phone calls, and reviews are scheduled.

Information is accepted in ASCII Text Comma Delimited format, the data structure is identified below:

Data Record

1	First Name
2	Surname
3	Address 1	Normally Street Number & Name
4	Address 2	Normally Suburb
5	Postal Code
6	Telephone Number
7	Date of Debt	dd/mm/yyyy
8	Debt Amount	$$$.cc
9	Reason for Debt	(or Null)
10	Client Reference Number

Trailer/Total Record (Optional)

1	Identifier	"TOTAL"
2	Number of Records	99999
3	Value of Records	$$$.cc
4	NULL
5	NULL
6	NULL
7	NULL
8	NULL
9	NULL
10	NULL

ARMS debt collection agency specialise in debt collection and debt recovery. Contact our debt collectors online.

Online Debt Payment - If you have received a letter from us then you can pay the overdue account online here.